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Cancelation and Refund Policy

Cancelation and Refund Policy

At Korehoop, we understand that schedules can change. However, to maintain fairness and ensure the best experience for all athletes, we have the following cancellation and refund policy

 

 

Single Session Cancellation & Rescheduling

• You must cancel or reschedule your session at least 24 hours before your scheduled workout to receive a full refund or to reschedule without penalty.

• Cancellations made within 24 hours of the session will not be eligible for a refund but may be rescheduled at the trainer’s discretion.

 

 

Training Package Cancellation & Refunds

If you purchase a multi-session training package and decide to cancel after the package has been activated but before all sessions have been completed, each session attended will be charged at the applicable single-session rate of $80 or $180 per session, depending on the package purchased. Any remaining balance will be refunded after deducting the applicable session charges.

 

Recurring Payments & Session Rollover

By enrolling in a recurring training package, I authorize Korehoop to charge or process payment on a monthly basis. Payments will continue month-to-month until I cancel the agreement.

Unused sessions may roll over from month to month while the membership remains active. To cancel, I must provide 30 days’ written notice. Upon cancellation, any unused sessions remaining after the cancellation period will be forfeited and are not eligible for refund or transfer.

 

 

By purchasing a session or training package, you agree to these terms. Thank you for your commitment to hard work, discipline, and improvement!

If you have any questions, please contact us at korehoop@outlook.com

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